Simplified version:
We use your contact details to respond to your messages and provide you with information about our products and services.
We store your data securely and do not make it available to third parties. We do not use your contact details to send you
messages that are unrelated to your request for information. You may ask us to delete your data at any time.
Legal version:
1.- Purpose and scope of application.
Radiansa Consulting S.L. (hereinafter, Radiansa), in compliance with Regulation (EU) 2016/679 of the European Parliament and of
the Council of 27 April 2016 (GDPR), sets out this Policy regarding the processing of personal data.
This Policy applies to:
- Users who visit Radiansa’s websites (https://www.radiansa.com, https://tienda.radiansa.com).
- Those who voluntarily contact Radiansa by e-mail or who complete one of the data collection forms published on Radiansa’s website.
- Those who request information about Radiansa’s services or request to take part in any of its commercial activities.
- Those who contract any of Radiansa’s services, formalising the corresponding contractual relationship.
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Those who use any other service present on Radiansa’s websites if this involves the communication of personal data to
Radiansa or access to data by Radiansa in order to provide its services.
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Any others who grant their express consent, directly or indirectly, for their data to be processed by Radiansa in relation to
any of the purposes indicated in this Policy.
The user and/or client is responsible for the accuracy of the data they provide, undertaking that such data will be true and up
to date, and must not use the identity of another person or communicate that person’s personal data unless they can prove that
they have valid legal authorisation to do so. To this end, the user and/or client shall be solely responsible for any damage,
direct and/or indirect, caused to third parties or to Radiansa as a result of using the personal data of another data subject
without their prior authorisation, or their own personal data when such data are false, erroneous, not up to date or
inappropriate. The user and/or client who communicates the personal data of a third party shall be responsible for having
obtained the consent of the data subject, as well as for the consequences in the event of failure to do so.
The user and/or client who communicates personal data to Radiansa declares that they are of legal age in accordance with
Spanish law and must not provide data to Radiansa otherwise. Any data provided by a minor shall require the prior consent or
authorisation of their parents, guardians, or legal representatives, who shall be responsible for the personal data provided by
the minors in their care.
This Policy shall apply on a subsidiary basis in relation to other conditions on the collection or processing of personal data
that may be established on a special basis and communicated through registration forms or through the contracts for specific
services, this Policy being complementary to those conditions in all aspects not expressly provided for in them.
Use of Radiansa’s services requires the express acceptance of this Data Protection Policy.
2.- Purposes of data collection and processing by Radiansa.
Radiansa has several files in which it collects and stores personal data that are communicated to it in its capacity as data
controller.
The purpose of collecting and processing data in cases where an e-mail is sent to Radiansa or personal data are communicated
through any other means (for example, contact details) is to deal with queries, questions, and requests for information
about Radiansa and its services.
With regard to the contracting of Radiansa’s services, the data collected will be limited to the personal data necessary to
establish the contractual relationship with the client and enable the provision of the services. The purposes for which such
data will be collected and processed are as follows:
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Maintaining the contractual relationship in accordance with the nature of the services contracted, this being the main
purpose, so that Radiansa can contact the client by e-mail, telephone, or any other means indicated by the client.
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Enabling the sending of documentation and information regarding the contracted services and the sending of commercial
communications relating to those services or other similar ones, by e-mail, post, telephone, SMS, or any other means
indicated by the client, unless the client expressly states their objection at the time of contracting. Regardless of the
option chosen by the client in the contracting process, the client may change their decision at any time and as many times as
they wish, via the specific section available in their Client Area, choosing whether or not they wish to receive commercial
information from Radiansa.
- Maintaining historical records of Radiansa’s commercial relationships, for the periods legally established.
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In cases where access to or processing by Radiansa relates to personal data for which the client is the controller or
processor, Radiansa will act as processor in accordance with Article 28 of the GDPR. The section “Radiansa as processor” in
this Policy contains more information in this regard.
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Radiansa will retain and store certain traffic data generated during the development of communications, as well as
communicate such data to the competent authorities whenever the legal circumstances for doing so arise, all in compliance with
Law 25/2007 of 18 October on the retention of data relating to electronic communications and public communications networks.
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For all purposes that are expressly set out in the contracts corresponding to each of the services contracted by the client
and accepted by them.
3.- Data retention period.
The retention of personal data by Radiansa shall be carried out for the period of time strictly necessary to fulfil the
purposes set out in this Policy. Radiansa shall keep such data duly blocked for the period during which liabilities may
arise from its relationship with clients.
With regard to data whose retention is required under Law 25/2007 of 18 October on the retention of data relating to electronic
communications and public communications networks, the retention period shall be that set out in said legislation.
4.- Users’ rights.
Users’ rights in relation to the collection and processing of data by Radiansa are as follows, as recognised by the GDPR:
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Right of access: Users have the right to request and obtain information from Radiansa about their personal
data, to access them, and to obtain information about their processing.
- Right to obtain a copy of their personal data.
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Right to erasure: Users may request the deletion of data when they are no longer necessary for the purpose
for which they were provided or when the other circumstances provided for in the GDPR apply.
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Right to rectification: If their data are incorrect or incomplete, users have the right to request their
correction.
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Right to restriction of processing: In the cases provided for in Article 18 of the GDPR, users have the
right to request that the processing of their personal data be restricted, so that the corresponding processing operations
are not applied to them.
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Right to data portability: Users have the right to receive the personal data concerning them in a structured,
commonly used format, provided that such data concern solely the user and have been supplied by the user to Radiansa.
To exercise their rights, users may use the following channels:
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They have at their disposal the e-mail address
,
to which they may send an e-mail to exercise their rights. If they wish, they may also do so by sending a request accompanied
by their ID card (D.N.I.) or another valid document proving their identity, addressed to Radiansa Consulting, C/ Salt 19,
17005 Girona, specifying the right they wish to exercise.
5.- Supervisory authority.
If users consider that the processing of their personal data has not been carried out in accordance with current legislation,
they may lodge a complaint with the supervisory authority that corresponds in each case. In Spain, the supervisory authority is
the Spanish Data Protection Agency, whose contact details are published at
http://www.agpd.es/portalwebAGPD/CanalDelCiudadano/contacteciudadano/index-ides-idphp.php
6.- Radiansa as processor.
With regard to personal data for which the client is the controller or processor, Radiansa will process such data in accordance
with Article 28 of the GDPR and related provisions, when this is necessary for the provision of the contracted services.
Radiansa will in such cases act as processor, in accordance with the conditions indicated below:
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Radiansa will process such data in accordance with the instructions of the client who is the controller or processor, and
will not use them for any purpose other than that set out in this Policy and/or in the applicable contractual conditions.
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Once the provision of the services that are the subject of the processing of personal data has been completed, the data will
be destroyed, as will any medium or documents containing any personal data or any information generated during, for, and/or by
the provision of the services. However, Radiansa may keep such data duly blocked for the period during which liabilities may
arise from its relationship with the client.
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In accordance with Article 28 of the GDPR, Radiansa will maintain professional secrecy regarding the personal data to which
it must have access and/or process in order to fulfil, in each case, the object of the applicable service contract, both
during and after termination thereof, and undertakes to use such information only for the purpose envisaged in each case and
to require the same level of commitment from any person within its organisation who participates in any phase of the
processing of personal data for which the client is responsible.
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If Radiansa uses the data for another purpose or communicates or uses them in breach of this Policy or the corresponding
contractual conditions, it will be considered the data controller.
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Radiansa is not responsible for any failure by the user and/or client to comply with obligations arising from the GDPR or the
corresponding legislation on data protection in relation to their own activity and in connection with the performance of the
contract or commercial relations that link them to Radiansa. Each party must bear the liabilities arising from its own failure
to comply with contractual obligations and current legislation.
7.- Data of the data controller.
Company name: Radiansa Consulting S.L.
VAT ID (CIF): ES B55008056
Registered office: C/ Salt 19, 17005 Girona, Spain
Contact e-mail:
8.- Contact details of the Data Protection Officer:
Contact e-mail:
